***PANDEMIC PRECAUTIONS IN EFFECT***


VISITOR POLICY EFFECTIVE FEBRUARY 10, 2022: 

During this time, we encourage visitors to remain connected to their loved ones by virtual means, including Skype, Face Time, and/or phone.

Visitors exhibiting one or more of the following symptoms should stay home to protect our patients, providers, and the public:

Visitor Information

Visitors Welcome

Visitors can be good medicine and they are welcome at William Newton Hospital. Patients have the right to choose who visits them. The hospital does not restrict visitation based upon race, color, national origin, religion, sex, gender identity, sexual orientation, disability, or relationship status. Please keep in mind that patients need rest and patient care is our primary concern. Occasionally visitation is limited for the safety of patients and/or visitors. Examples of these situations include increased need for infection prevention (see below), risk for radiation exposure, or high potential for interference during procedures.

Guidelines for Visitors

In order to enhance the quality of care, specific visiting hours and rules have been established:

Infection Prevention

Generally, visitors should be free from symptoms of communicable diseases such as colds, flu, and skin infections. Examples of these symptoms include cough, fever, diarrhea, vomiting, and draining skin lesions. Children who have been exposed to a communicable disease or who are obviously ill are not permitted on the nursing units. Good hand washing is important for visitors as well as staff. Visitors may be asked to leave at any time at the medical or nursing staff's discretion.

Tobacco

WNH is a tobacco-free facility. Use of tobacco products is prohibited in any building or on property owned or operated by WNH.

Parking

Parking for patients and visitors is located on Fifth Avenue across from the main entrance. Outpatients may also park in designated areas behind the hospital accessible from Michigan Street. Handicapped parking stalls are designated in several areas in front and behind the hospital. Patients and visitors are asked not to park in loading zones, emergency drives, or designated physician parking areas.

Shuttle 

Willy's Care Cab is available during the day to shuttle patients and visitors to/from the parking lot on Fifth Avenue across from the main entrance. Please call 620-222-6212 for a ride. If no answer, please call the William Newton Hospital main line at 620-221-2300. Willy's Care Cab is staffed by volunteers. Hours vary.  

Food, Flowers, and Gifts for Patients

Visitors should check at the nurses station before bringing flowers, gifts, food, or drink to patients. Many patients have food restrictions or allergies.

Patient Conference Room & Chapel

The hospital has rooms specifically designed and furnished for patient and family privacy located inside the surgery waiting area on the first floor hallway. There is also an interfaith chapel located in the surgery center. Patients may use the rooms at any time to converse with a physician, meditate, meet with a member of the clergy, grieve, meet family or friends, or just get away from the medical environment for a while. Please let the nursing staff know where you will be. Although comfortable, the room will only hold three or four people. If the room is busy or access is a problem, contact the nursing staff for assistance with making other arrangements.

Waiting Areas

Specific waiting areas have been designated for families of patients in Surgery, Intensive Care, Acute Care, Diagnostic Imaging, Family Birthing Center, and outpatient departments. The lobby serves as the waiting area for patients in the Emergency Department. During busy weekday hours, a volunteer host is on duty in the lobby and surgery waiting areas to assist family and visitors.

Mail/Newspapers

Letters and packages for patients are delivered each morning by volunteers. Letters and parcels that arrive after you have been discharged are forwarded to your home. Stamps and stationery may be purchased in the Snack Bar/Gift Shop. Outgoing mail may be left at the nurses station. Newspapers may be purchased from dispensers located at the hospital entrance.

Notary Public

The services of a notary are available for patients on weekdays at no cost. For information call extension 1103.

For the Hearing Impaired

A telecommunications device is available to help hearing impaired patients or patients who want to communicate with a hearing impaired relative or friend.

Language Interpreters

The hospital appreciates any assistance that family members can provide in communicating with patients and other family members. The hospital has access to interpreters for several foreign languages should a patient require it.

Wireless Internet Access

Patients and guests can access the Internet in select locations of the main hospital building. Connect to WNMH Public in the Snack Bar/Gift Shop, patient rooms on 2nd East and the waiting areas of the Main Lobby, Surgery, Ambulatory Care, 2nd Center and the Family Birthing Center.