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Newborn Gallery

Emergency Services

  • 24-Hour Emergency Room
  • 24-Hour Emergency Physicians
  • ACLS Trained Staff
  • Type I EMS
  • Outpatient I.V. Therapy

Welcome to the Emergency Room at WNH

Our commitment to you is to provide excellent care. Our ER includes a dedicated team of health professionals experienced in caring for patients with a variety of medical emergencies. We combine technology with compassion to treat more than 8,000 patients each year.

At WNH we consider it a privilege as well as a responsibility to make sure you have a good experience with our hospital. We hope the information below will help you understand what you can expect during your visit to our ER.

5 Important Steps to Medical Care in the ER

1 - Triage
The triage nurse will examine you to see if your illness is:

  • Life Threatening
  • Serious
  • Less Serious

Special Notes

  • Life threatening and serious situations will be cared for ahead of less serious illnesses or injury. This is why someone who arrives after you could be seen before you.
  • At times of high patient volume, you may be asked to wait in the waiting room until a room becomes available.
  • If you need assistance during your wait, please notify registration staff.

2 - Registration

  • During this step, necessary information is obtained, and we begin your patient record.
  • All patient information is confidential.
  • Your visitors are welcome! However, in order to protect your privacy, it will be necessary to limit the number of visitors.

3 - Treatment

  • Once you are in the treatment area, further evaluation and care will take place. Patients are treated by the emergency room physician.
  • We will try to make your stay with us as comfortable as possible.
  • We will keep you informed about your care and welcome your questions.
  • Please remember, the physician may be caring for other patients while you are here.

4 - Tests

  • Diagnosing your illness and determining the right course of action will take some time. When tests are ordered, you can expect:
  • Basic X-rays - 1 hour
  • T Scan - 2 hours
  • Basic Lab - 1 hour
  • Medications - 1 hour
  • Respiratory - 30 minutes
  • Specialty Consultation - 2 to 4 hours

5 - Re-evaluation

  • Once your test results are received and analyzed, the physician will re-evaluate your situation. If your symptoms have changed or worsened, please let your nurse or physician know.
  • Chronic pain issues are best managed by your primary physician who can continually re-evaluate treatment effectiveness.
  • Based on the test results, and how you are feeling at the time, you may be discharged or admitted to the hospital. Your personal physician will be contacted to continue your care if admission is necessary.
  • If transfer is necessary, your care will be assumed by the receiving physician upon arrival to the transfer facility.
  • If you are discharged, it is very important to follow up with your personal physician or the physician to whom you are referred. You will receive written home-care instructions. Take all medications as prescribed.

Emergency Department Patient Guide Brochure